Amazon Web Services EMEA SARL — Amazon S3
For file storage and related features.
Showing all 20 entries
Hosting & infrastructure
Cloudflare, Inc.
For edge delivery, security, inbound email, and edge features.
Laravel Holdings, Inc. — Nightwatch
For telemetry.
netcup GmbH
For Helpwan application infrastructure.
Pusher Ltd. / applicable Bird entity — Pusher
When managed live updates are enabled.
Identity, collaboration & communications
Anthropic, PBC / applicable Anthropic entity — Anthropic API
When Claude models process customer content.
Browser push services — Google, Apple, or Mozilla
When a user enables browser push notifications.
Cerebras Systems, Inc. — Cerebras Inference
When Cerebras is selected as an inference or fallback provider.
Chargebee Inc. / applicable Chargebee entity
For subscription billing and account billing features.
Google Cloud EMEA Limited / applicable Google entity — Gemini API
When Gemini models or embeddings process customer content.
LlamaIndex, Inc. — LlamaCloud & LlamaParse
When Helpwan parses uploaded diagnosis or knowledge files.
Microsoft Ireland Operations Limited / applicable Microsoft entity — Teams
When a customer enables the Microsoft Teams application.
OpenAI Ireland Ltd. — OpenAI API
When Helpwan or an approved gateway selects OpenAI models.
OpenRouter, Inc. — OpenRouter API
When AI requests use the OpenRouter gateway.
Slack Technologies, LLC / applicable Salesforce entity
When a customer connects a Slack workspace.
Thalia Technologies Private Limited — CSVBox
When a customer uses the hosted CSV import tool.
Twilio Inc. / applicable Twilio entity — Programmable SMS
When SMS verification or notifications are enabled.
Whereby AS
When video meetings or related features are enabled.
Observability & analytics
Axiom, Inc.
When central application-log delivery is enabled.
Functional Software, Inc. — Sentry
When application error tracking is enabled.
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